Privacy Policy

Important Legal Notice

Motjuan recognizes the importance of safeguarding your personal data. We are committed to protecting your privacy and ensuring compliance with all applicable data protection laws and regulations, as outlined in this Privacy Policy.

This Privacy Policy, along with our Terms of Use (https://motjuan.com/terms-of-use) and any other referenced documents, defines how Motjuan Resources and Commodities LLC-FZ (“Motjuan Resources and Commodities“, “Motjuan“, “we“, “us“, “our“) collects, uses, and processes your personal data. By interacting with us or visiting our websites, you agree to the practices described here.

For the purposes of applicable data protection laws, Motjuan Resources and Commodities LLC-FZ (business license number 2307840) is the data controller, with offices at Meydan, Grandstand, 6th Floor, Meydan Road, Nad Al Sheba 1, Dubai, United Arab Emirates.

This Notice explains what personal data we collect, how we may use and manage it and the rights you have in relation to your personal data. Before you provide us with any personal data or browse our Websites (as defined below), you should read through this Notice in full and make sure that you are comfortable with our privacy practices.

If the relevant Motjuan entity you are dealing with in relation to this Notice is operating in South Africa, the term “personal data” includes information relating to an identifiable, existing juristic person (for example a company or similar legal entity) and any references to “you” shall be interpreted accordingly.

1. Data Collection Scope

Motjuan collects personal data from a range of individuals, in the context of its business activities, including:

Suppliers, customers, and business contacts, along with their representatives
Employees, contractors, consultants, and job applicants
Visitors to our websites and premises
Individuals who communicate with us through various channels.

2. How We Collect Your Personal Data

We obtain personal data which you knowingly and voluntarily disclose to us, both online and offline, notably when you:

Fill in forms or communicate with us.
Visit or interact with our websites.
Engage with us at business meetings, conferences, or events.
Apply for job opportunities.
Use third-party tools integrated into our services (e.g., social media platforms, analytics providers).

Other types of information may be collected automatically from your device as you interact with our Websites. We collect this personal data by using cookies and other similar technologies. We may also collect information passively via cookies and tracking tools.

3. Types of Information Collected

Personal information collected including, and are not limited to:

Contact Information: Name, address, email address, telephone numbers.
Professional Information: Job title, employer, business activities and areas of interest.
Identification Information: Passport or ID numbers, date of birth, nationality, residency information (as required for compliance, anti-money laundering (AML), and “Know Your Customer” (KYC) obligations).
Website Information: IP address, browser type, device identifiers, access times, and referring website addresses.
Communication Information: Information you provide in correspondence with us, including emails, phone calls, meeting notes, or video conferencing.
Recruitment Information: If applying for a job, qualifications, employment history, references, and diversity information where applicable.
Financial Information: Payment data, bank details, transaction histories.
Cookies and Tracking Data: Data about your interactions with our websites via cookies or similar technologies.

We may also collect data from publicly available sources, business partners, professional networks (such as LinkedIn), and service providers.

When you visit our websites (https://motjuan.com, https://motjuangroup.com and https://morescom.com), we collect certain standard information that is sent by your browser to the Websites, e.g. your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.

We may collect and process information that you provide by filling in forms on the Websites, including without limitation information provided as part of a job application or other employment related enquiry.

If you contact us, we may keep a record of that correspondence.

Motjuan may also ask you to complete surveys that we use for research purposes, although you are under no obligation to respond to them.

We may also record details of your visits to the Websites, including any resources that you access.

We may keep a record of any correspondence or surveys completed by you and, where required, record phone and video communications.

4. Cross-Border Data Transfers

The data that we collect from you may be transferred to, and stored in, a country other than your own and that such country may provide a lower level of data protection requirements than your own country.

Whenever we transfer personal data across borders, we will take legally required steps to ensure that adequate safeguards are in place to protect your personal data and to make sure that it is treated in accordance with this Notice.

If you are located in the EEA, Switzerland, South Africa or the UK, you can request more information on the safeguards which we have put in place to protect your personal data and privacy rights in these circumstances, using the contact form available on our Websites.

5. Use of Collected Information

Your personal data is used for the following purposes:

Administering and improving our websites, including analytics and user experience optimization
Providing requested information and notifying you of relevant changes
Managing recruitment processes and fulfilling contractual obligations
Complying with regulatory obligations, including sharing information with authorities as required
Conducting business activities, including contract negotiations, payments, and records management

6. Recruitment-Related Data

If you apply for a job via our Websites or otherwise, we will collect additional, more specific personal data about you, e.g. your qualifications, career history, third-party references, and interview notes. We may also ask you for other information, e.g. your interests and the types of jobs you are interested in. There will be circumstances where we collect and process special category personal data as part of the recruitment process. For example, with your consent, we may collect information about your race, ethnicity, health, and whether you have a disability, for the purposes of conducting equal opportunities monitoring. Any personal data you provide to Trafigura in relation to a job vacancy will be processed in accordance with our  Recruitment Privacy Notice.

7. Legal Basis for Procession Personal Data

We process personal data on one or more of the following grounds:

Your consent;
Fulfillment of a contract that we have in place with you or other persons;
Legitimate business interests; or
Compliance with legal obligations.

Our legitimate business interests may include: (i) keeping our Websites up to date and relevant and ensuring that they are performing as intended; (ii) to develop our products / services and grow our business; (iii) to provide IT services and network security; (iv) to provide customers with information about our business; (v) to manage and improve our recruitment practices; and (vi) to inform our strategy in relation to corporate social responsibility.

8. Data Disclosure

Motjuan may share your personal data with people within the organisation who have a “need to know” that data for business or legal reasons, e.g. in order to carry out an administrative function such as processing an invoice, or to direct a query that you have submitted to the relevant department within Motjuan.

Because Motjuan operates globally, we may disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, each as defined in section 1159 of the Companies Act 2006. These entities are required to maintain the confidentiality of your data and are restricted from using it for any purpose other than the purposes set out in this Notice.

We may disclose your personal data to third parties including: (i) public and government authorities; (ii) courts and regulators; (iii) Motjuan’s professional advisors, such as lawyers, auditors and insurers; (iv) suppliers of IT services; and (v) third parties engaged by Motjuan, (a) for the purpose of providing services requested by you; (b) to protect any intellectual property rights in any materials displayed on or otherwise available from Motjuan’s Websites; (c) for the purposes of seeking legal or other professional advice; (d) to respond to a legal request or comply with a legal obligation; (e) to enforce Motjuan’s Website Terms of Use (https://www.motjuan.com/terms-of-use/); and (f) as may otherwise be necessary in connection with the processing purposes identified in this Notice.

We may also disclose your personal data to third parties:

In the event that we sell, merge or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Motjuan or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be transferred.
In the event that we are required to do so to comply with our regulatory obligations, to regulatory authorities.

We may decide to allow our Website users to share comments, postings, testimonials, or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access it.

Finally, we may share non-personal data with other third parties that are not described above. When we do so we may aggregate or de-identify the information so that a third party would not be likely to link data to you, your computer, or your device. Aggregation means that we combine the non-personal data of numerous people together so that the data does not relate to any one person. De-identify means that we attempt to remove or change certain pieces of information that might be used to link data to a particular person.

9. Social Media and External Links

Our Websites may contain links to Facebook or other social media sites, to video streaming sites such as Youtube, Vimeo, or to recruitment platforms such as LinkedIn. When you interact with these links, your browser will establish a direct link with the third-party site’s servers. The third party site will then receive information about your browser and activity, and may link it to your user account for that site, if you have one. For more information about how Facebook. Vimeo and other social media and streaming sites use data, please see their own policies.

10. Data Retention

Motjuan retains personal data only for as long as necessary, after which it is securely destroyed or erased. Your personal data is not kept for longer than is necessary for the purposes for which it is collected. This means that data and records are destroyed or erased from our systems when no longer required. The amount of time that records are kept for varies depending upon the type of personal data they contain.

11. Your Rights - Marketing and Third-Party Websites

You have the right to opt out of marketing communications at any time by updating your preferences or unsubscribing. Third-party websites linked from our site are governed by their own privacy policies.

You have the right to ask us not to process your personal data for marketing purposes. Where required by law, we will inform you (before or at the time of collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can exercise your right to ‘opt-out’ from receiving marketing communications at any time by clicking on the “unsubscribe” link provided at the bottom of each commercial email and updating your preferences.

The Websites may, from time to time, contain links to and from the websites of our partner networks and affiliates, or of other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

12. Access, Rectification, and Deletion Rights

In compliance with applicable laws, you may:

Access or request a copy of your personal data
Request correction or deletion of your data
Object to data processing
Withdraw consent for data processing (without affecting prior lawful processing)

Please submit requests via our contact form.

13. Security

Motjuan takes reasonable technical and organisational security measures to protect personal data from accidental or unlawful destruction, accidental loss and unauthorised access, destruction, misuse, modification or disclosure. We aim to protect your personal data but unfortunately the transmission of information over the internet is not completely secure. We cannot fully guarantee the security of your personal data and any transmission of your data online to Motjuan, which is done at your own risk. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

14. Cookies

We may use information about your visits to the Websites by using a “cookie” or similar technologies for storing information, e.g. local shared objects and web beacons (“cookies”).

Our Websites will ask you for permission before using cookies. By clicking “Allow selection” or “Allow all cookies” and continuing to use the Website, you are agreeing to our use of cookies as described in this the cookie declaration.

A cookie is a small text file which is transferred to and stored on your computer, portable device or mobile. Cookies can be unique to your web browser and contain text and information e.g. unique identifier, site name, digits and numbers.

Cookies are used to differentiate one user from another, to pass information from page to page during their visit to the Websites and to collect data about a given browser, along with the information requested and sent by the browser’s operator. They enable us:

To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise the Websites according to your individual interests.
To recognise you when you return to the Websites.

15. Cookie Details

Cookies are small files used to enhance website functionality and provide social media features. Necessary cookies are essential for website operation, while others require your consent.

For detailed information on cookie usage and types, please see our cookie declaration.

16. Updates to This Privacy Policy

We reserve the right to modify or amend this Notice at any time. Any changes we may make to this Notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. It is your responsibility to review this Notice every time you submit information to us.

17. Contact Information

For any questions or complaints, please contact us here.

If you are not satisfied with the handling of your concern or complaint by Motjuan, you can escalate this to your national Data Protection Authority. However, we kindly ask that you raise any such matters with Motjuan in the first instance, in order that we may have the opportunity to resolve them, without involving a Data Protection Authority.

Version 2.0
Last Updated: April 20th, 2025